About

My background lies in crowd safety and event transport for major sport events, public events and festivals, having worked in the industry for fifteen years.

I am passionate about combining research with industry experience to improve crowd safety practices as I believe it's important to balance both approaches to find the most effective way forward.

My professional interest is in outdoor events, major sport events and public events and my focus is providing the safest and optimal experience for a crowd as they arrive and depart the event (last mile/zone ex), as this is usually where risk increases to crowd dynamics. This encompasses everything from transport, traffic management, crowd safety, signage & wayfinding, brand activations, and stakeholder management.

Understanding how our crowds respond to their environment, especially in busy city centres and public spaces helps us to plan and manage events effectively and safely.

Qualifications include:

• MSc Crowd Safety & Risk Analysis (Distinction)
• NVQ Level 4 Spectator Safety Management
• NEBOSH National Certificate in Fire Safety and Risk Management
• BSc Events Management

I am an Associate Lecturer in Crowd Behaviour and Managing Event Safety at the University of Plymouth. In addition, I research and write about crowd safety, and am an active member of the UK Crowd Management Association (UKCMA) and Global Crowd Management Alliance (GCMA).

My work is dedicated to improving crowd safety for all.

If you are looking for assistance with improving crowd safety or crowd experience at your event, I offer free consultations to see how I can help you. Simply click the button to "book a free consultation".